Refund and Returns Policy

Effective Date: 07/09/2025
Company Name: WEBTERFI (GST Registered)
Brand Name: Sabhya Purush
Website: https://sabhya.webterfi.com/
Address: 101, First Floor, Mayur Vihar Phase 1 Road, Pratap Nagar, New Delhi, Delhi, 110091
Email: webterfi@gmail.com

At Sabhya Purush, we value your satisfaction and strive to provide high-quality products. Due to the intimate nature of our products, we follow a strict return and refund policy to ensure hygiene and customer trust.

1. Eligibility for Returns

  • Returns are accepted only in the case of:

    • Manufacturing defects.

    • Wrong item delivered.

  • Products must be unused, unwashed, and in their original packaging with all tags intact.

2. Non-Returnable Items

For hygiene and safety reasons, we do not accept returns or exchanges for:

  • Items that have been worn or used.

  • Products purchased during clearance or sale events (unless defective).

3. Return Process

  • To request a return, please email us at webterfi@gmail.com within 48 hours of delivery.

  • Our team will review the request and provide instructions for return shipping.

4. Refunds

  • Refunds will be issued only after the returned product passes quality checks.

  • Approved refunds will be processed and credited within 7–10 business days to the original payment method.

5. Contact for Returns

WEBTERFI (GST Registered)
Brand: Sabhya Purush
Email: webterfi@gmail.com
Address: 101, First Floor, Mayur Vihar Phase 1 Road, Pratap Nagar, New Delhi, Delhi, 110091